Rangers, welcome to the forum. You're undoubtedly in the right place.
I'd also like to introduce you to a little friend of mine...it's called the "Caps Lock" key. You'll find it on the left side of your keyboard, and it enables one to "Lock" or in your case, "Unlock" the potential for your alphabetic characters to display themselves in polite lower-case, or emphatic upper-case. You see...this gives a certain balance to the idea you're trying to communicate. It's very "boy who cried wolfish" of one to post everything in CAPS. One never knows what it is that's important..like Federal Express calling everything "Super Rush/Super important". Well, that's all great, but what happens when there really is something that has to get there extra fast? You see what i'm saying?
Anyway, just a friendly word of advice, and again, welcome to the site. I think you'll find a lot of stories similar to yours, and people experiencing the same thing.
s.